Question 1

Can I control the lights from my phone?

Accepted Answer

Yes. You can change colours, adjust brightness, set schedules and switch between themes right from an app. It’s simple to use and makes managing your lighting quick and convenient.

Question 2

Do I still need to hang holiday lights each year?

Accepted Answer

No. Permanent lighting replaces the need for seasonal hanging and takedown. Your system stays installed year-round and is ready whenever you want to turn on holiday colours.

Question 3

Does permanent exterior lighting increase energy use?

Accepted Answer

Not significantly. The LEDs we install are very energy-efficient. Most homeowners and businesses notice minimal changes to their power bill, even with regular use.

Question 4

Does the Light Hub Work With 2.4GHz and 5GHz WiFi?

Accepted Answer

Yes. The light hub works with both 2.4GHz and 5GHz WiFi networks.

Question 5

How Much Does Track Lighting Cost?

Accepted Answer

Pricing depends on two things. The total length of your roofline and local installation rates. Since every home is different, costs can vary.

Question 6

Is the Track Lighting System Waterproof?

Accepted Answer

Yes. The system is built for outdoor use and is IP67 rated. It can handle rain, snow, and other weather conditions.

Question 7

Is the Track Lighting System UV Protected?

Accepted Answer

Yes. All wires and lights are UV rated. This helps protect the system from sun damage and keeps it working properly over time.

Question 8

Does the System Have Surge Protection?

Accepted Answer

Yes. All components include built in surge protection. This helps protect the system during power spikes or outages.

Question 9

How Long Does the Track Lighting System Last?

Accepted Answer

The lights are rated for about 50,000 hours of use. With average use of around seven hours per day, that equals roughly 20 years. The lights are also covered by a lifetime product warranty.

Question 10

Do I Need a Permit for Installation?

Accepted Answer

Permit rules vary by location. Your local installer can let you know if a permit is required where you live.

Question 11

Are There Different Types of Track Lighting Systems?

Accepted Answer

The core system is the same for every installation. Different track styles are available to match various rooflines and home designs.

Question 12

What If One Light Stops Working?

Accepted Answer

If a light goes out, it can be replaced quickly and easily. It will not affect the rest of the system. Replacement lights are covered under the lifetime warranty.

Question 13

How Are the Lights Connected?

Accepted Answer

Each light is connected individually. This makes installation and repairs simple. The connections use threaded compression fittings that create a tight, waterproof seal.

Question 14

How Far Apart Are the Lights?

Accepted Answer

The lights are spaced nine inches apart. This provides even lighting without making the home look too bright.

Question 15

How Many LEDs Are in Each Light?

Accepted Answer

Each light contains three LED bulbs. Each bulb includes four diodes: red, green, blue, and warm white. That is 12 diodes per light.

Question 16

What White Light Options Are Available?

Accepted Answer

The system can produce white light from 2800K warm white to 7000K daylight. This lets you choose the look that works best for your home.

Question 17

How Much Does It Cost to Run the Lights?

Accepted Answer

An average home uses about 150 lights. Each light uses up to one watt at full brightness. Running the system for about six hours a day costs roughly $4.34 per month or $52.80 per year.

Question 18

How Many Colours Can the System Display?

Accepted Answer

The system can display up to 16 million colours!

Question 19

How Bright Are the Lights?

Accepted Answer

Each light produces about 46 lumens at full brightness. That works out to roughly 60 to 100 lumens per linear foot.

TSBC License# LEL-0200976

Frequently asked questions